Account Manager – Baltics
Job ID
CHR-030
Location
Riga (LV) | Vilnius (LT)
Working mode
Hybrid
Employment type
Full-time, Permanent
Starting date
ASAP
Travel required
Remuneration
Competitive, based on experience and qualifications
About our client
Our client is a growing international General Sales & Service Agent (GSSA) operating across multiple European markets. The company represents airline partners and works closely with freight forwarders to deliver efficient and customer-focused air cargo solutions across its network.
With an ambitious growth strategy and a strong focus on service, technology and data-driven solutions, the organisation is continuing to expand its presence in Europe and is now strengthening its commercial team in the Baltics.
Position Overview
Together with our client, we are looking for a commercially driven Account Manager to strengthen their presence in the Baltics. You will take ownership of a customer portfolio, develop relationships with freight forwarders and industry partners, identify new business opportunities, and drive commercial performance across the market. The position can be based in Riga or Vilnius.
Key Responsibilities
- Manage and develop a portfolio of existing customers & identify additional lines of business
- Build strong, long-term relationships with freight forwarders and other industry partners
- Identify and develop new business opportunities
- Prepare and conduct customer meetings and follow up on commercial opportunities
- Take ownership of portfolio performance, pipeline and commercial targets
- Participate in pricing discussions, tenders and commercial negotiations
- Maintain accurate customer and opportunity information within the CRM
- Monitor market developments, customer activity and competitors
- Work closely with airline, handling and transport partners
- Represent the company at customer meetings and relevant industry events
What We’re Looking For
- Previous experience within logistics, freight forwarding or air cargo
- Experience in a customer-facing, sales or account management environment
- Excellent communication and relationship-building skills
- Strong organisational and time-management skills
- Confidence working in a fast-paced, commercially focused environment
- Professional proficiency in English and a relevant local Baltic language
- A valid driving licence
- Willingness to travel regularly within the Baltics and occasionally within Europe
What’s Offered
- Join a passionate and experienced team of logistics professionals
- Work in a growing international organisation with an ambitious development strategy
- Take real ownership of your market, customers and commercial performance
- Collaborate closely with colleagues, airline partners and industry stakeholders across Europe
- A flexible working environment with a strong customer-facing focus
- Competitive salary and participation in a bonus scheme
- Opportunities to grow your career as the organisation continues to expand
Interested? Let’s Talk!
If you know the Baltic logistics market, enjoy building customer relationships and have a passion for the commercial side of air cargo, I’d be happy to tell you more about this opportunity.
Send your CV, including your relevant experience and key achievements, to Olga Romanova at contact@cargohr.com, using “Account Manager – Baltics” as the subject line.
All applications and conversations will be treated confidentially.
Diversity, inclusion, and equal opportunities hold significant importance for us and our clients. We welcome applications regardless of gender, age, nationality, ethnic origin, religion, disability, sexual orientation, and identity.
Application Deadline: 30.09.2026
